Reference

What These Terms Mean for Your fj22 Account

These terms set out the rules that apply when you open an account, deposit through bKash, Nagad or Rocket, and access the lobby on fj22.

Applies to all account holdersCovers bKash, Nagad, Rocket paymentsSubject to local law and eligible regionsEffective on account creation
fj22 What These Terms Mean for Your fj22 Account
HOW WE OPERATE

Our Commitments Under These Terms

These terms are not a one-sided document. They define what you can expect from us just as clearly as they define what we expect from you. Below are the four areas where we hold ourselves to a clear standard under these terms.

Account Security

Your account credentials are your responsibility under these terms. We use verification steps — including OTP confirmation — to protect access. Report any unauthorised activity to support immediately.

Wallet Transaction Records

Every bKash, Nagad and Rocket transaction is logged against your account wallet. You can request a transaction record through the account dashboard or via support if you believe an entry is incorrect.

Terms Updates and Notice

We post updated terms here before they take effect. We do not apply changes retrospectively to transactions that were completed under the previous version of the terms.

Requesting Account Changes

To request changes to your account details — including linked wallet numbers for bKash, Nagad or Rocket — contact support with identity verification. We action these in line with our account policy.

TERMS CONTACT

How to Reach Us About These Terms

If something in these terms is unclear, or you believe your account has been treated in a way that does not match what is written here, contact our support team directly. We handle terms-related queries separately from general account help so your question reaches the right person. Disputes about wallet transactions — including bKash, Nagad and Rocket deposits or withdrawals — go through the same channel with your transaction reference attached.

Live Chat Reach the support team through the live chat button on fj22. Attach your account ID and any relevant transaction reference for faster handling.
Email Support Send a written query to our support email address listed on the Contact page. Include your account details and a clear description of the terms question.
Account Help Section The Help section inside your account dashboard covers common terms questions. Check there first — many wallet and eligibility queries are answered without waiting.

Frequently Asked Questions About These Terms

These are the questions we see most often about how the terms work in practice. If your question is not here, the support team can walk you through the relevant section directly.

Yes. Any deposit made through bKash, Nagad or Rocket is covered by these terms from the moment the transaction is confirmed in your account wallet.

We post the updated version on this page. Continuing to use your account after the update date means you accept the new terms. You can contact support before transacting if you have concerns.

Access depends on your local law and your eligible region. These terms do not override local law. You are responsible for checking whether access is permitted where you are located.

Contact support through live chat or email with your account ID and the transaction reference from your bKash, Nagad or Rocket app. We review the record and respond in writing.

No. The same terms apply across all lobby sections — live tables, slots, crash games and sportsbook. Game-specific rules from a studio or provider sit alongside these terms, not in place of them.

Log into your account dashboard and navigate to the wallet history section. If you need a formal export, submit the request through the support email with your account details and the date range you need.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.