Reference

How fj22 Handles Your Personal Information

Your account details, wallet information and activity on fj22 are collected and held under a clear set of rules — this page explains exactly what we collect, why we collect it, and what rights you have over it.

Account data protectionbKash, Nagad, Rocket payment privacyYour right to access and deleteCookie and device controlsBangladesh-region eligibility applies
fj22 How fj22 Handles Your Personal Information
REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you want to review, correct, or delete the personal data fj22 holds on your account, our support team handles these requests directly. You can send a privacy request through live chat, email, or by submitting a query through your account dashboard. We aim to acknowledge every data request and respond with a clear outcome — include your registered contact number and wallet type (bKash, Nagad, or Rocket) so we can locate your record quickly.

Live Chat Open the chat icon inside your fj22 account dashboard to submit a privacy request. Have your registered number ready so we can verify your identity before processing.
Email Support Send your data access or deletion request to our support email. State the wallet type — bKash, Nagad, or Rocket — linked to your account so the team can locate your records.
Account Dashboard Log in to your fj22 account, head to the account settings section, and use the contact form there to raise a privacy query or correction request directly.
DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

Data security on fj22 is not an afterthought. Every account connection runs over SSL encryption, and payment data linked to bKash, Nagad, and Rocket transactions is handled through isolated processing channels. We keep your data only as long as it is needed for account operation, legal compliance, or dispute resolution — after that, it is deleted or anonymised according to our internal retention schedule. You have the right to request access, correction, or removal of your data at any point.

SSL Encryption Every login and account session on fj22 is encrypted. Your credentials and payment references — including those tied to bKash, Nagad, or Rocket — are never transmitted in plain text.
Data Retention Policy We keep account records for the period required by our operational and compliance obligations. When that period ends, data is deleted or anonymised — we do not hold information indefinitely.
Cookie Controls fj22 uses session and analytics cookies to keep your lobby preferences consistent. You can manage cookie settings through your browser at any time; opting out may affect some account features.
Your Correction Rights If any personal detail on your account is wrong — your name, contact number, or linked wallet type — you can ask us to correct it. We process correction requests after verifying your identity.

Common Questions About Your Privacy on fj22

These are the questions we get asked most about how fj22 handles personal data, payment records, and account access. If your question is not here, contact our support team through live chat or email.

No. We record only the transaction reference and wallet identifier — never your mobile banking PIN, password, or full credentials. Payment authentication happens on your wallet app, not on fj22.

Yes. Contact our support team via live chat or email, include your registered number and wallet type, and we will compile and send you the data we hold on your account.

We keep your data for as long as your account is active and for the period our operational and compliance obligations require. After that, records are deleted or anonymised on our retention schedule.

We share limited data only with payment processors handling your bKash, Nagad, or Rocket transactions and with technical partners who operate the platform. No personal data is sold to third parties.

Send a deletion request through live chat, email, or the contact form in your account dashboard. Once we verify your identity, we process the request according to our data retention obligations.

This policy covers all accounts on fj22. However, access to the platform and the specific rights available to you depend on your local law and the eligible regions where fj22 operates.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.